What you pay.
What happens if we miss.

1. What you can buy

• Program license (for an organizer or association): quoted per market. Ask at info@listingtrail.com.
• Sponsor packages, per market: Presenting Partner $1,250/month or $12,500/year; Featured Partner $750/month or $7,500/year; Community Partner $250/month or $2,500/year. Annual is ten months' price for twelve. Realtor and brokerage placements are quoted separately.

2. How you pay

Payments are taken by card or bank transfer through Stripe, using a private payment link we send after your order is signed, or by invoice when your order says so. Stripe processes card details; we never see or store full card numbers. Prices are in US dollars and exclude any taxes, which we add where required. Charges appear on your statement as LISTINGTRAIL.

3. Minimum term, renewal and cancellation

• Monthly sponsor orders have a three-month minimum, billed monthly. After the minimum they renew each month until cancelled.
• Cancel by emailing info@listingtrail.com at least 7 days before the next billing date. Service continues to the end of the paid period. Cancelling inside the minimum term does not refund the remaining months of that term.
• Annual orders run for the full year and do not renew unless the order says so.

4. Refunds

Fees already charged are not refunded, except as required by law or as a make-good credit below. If we end your order for a reason other than your breach, we refund the unused part of any prepaid period.

5. Sponsor make-goods

If a placement in your order does not run as agreed because of us, we will run it on an agreed later date or credit the affected portion of your order. Make-goods are the remedy for missed placements. We do not guarantee views, contact requests, leads or sales, and placement counts are measurements, not audited reach.

6. Category exclusivity

Presenting and Featured orders include exclusivity for the category and market named in the order, for the term of the order. If we cannot honor it, you may end the order and we refund the unused prepaid part. Community orders do not include exclusivity unless the order says so.

7. Late or failed payments

If a payment fails we will tell you and retry. If it is not resolved within 14 days we may pause the order (placements come down) until it is.

8. Price changes

We will give at least 30 days' notice of a price change for an ongoing monthly order. Annual orders keep their price for the term.

Contact

Billing questions: info@listingtrail.com, 520-261-9849, Monday to Friday, 8 AM to 6 PM Arizona time.