Plain terms.
For organizers, participants and sponsors.

1. Who we are and what these Terms cover

Darkhorse Traders LLC ("Darkhorse", "we", "us") operates ListingTrail (the "Service") at listingtrail.com. These Terms apply to program organizers, participating real estate professionals ("Participants"), and sponsor companies and their staff ("Sponsors"). If you use the Service for a company, you accept these Terms for that company and confirm you may do so.

Darkhorse also operates other services, including KnockPlan (knockplan.com). Each has its own terms and privacy policy. These Terms cover ListingTrail only.

2. What the Service does and does not do

The Service helps real estate groups run home tours: listing submissions and approval, routes, feedback, private notes, route ballots, event calendars and sponsor placements.

• We are not a real estate broker, agent, lender, title company, appraiser or multiple listing service. Nothing in the Service is legal, tax, financial or real estate advice.
• Feedback, ratings and closing-price opinions are the opinions of the people who give them. We do not verify them.
• We do not guarantee attendance, exposure, leads, referrals, sales or any business result for organizers, Participants or Sponsors.
• Automated email delivery may be limited while we finish setting it up. Where it is unavailable, our staff handle verification and password help by hand.

3. Accounts

Each login is for one person. Keep your password private; you are responsible for activity under your account. Tell us promptly at info@listingtrail.com if you think your account was used without permission. Organizers decide who joins their program; Sponsor company owners decide who joins their company workspace.

4. Your content

Listings, photos, feedback, notes, event submissions, sponsor creative and messages you add ("Your Content") stay yours. You give us a limited license to host, copy, display and process Your Content only to run the Service for you and the people you choose to share it with. You confirm you have the right to upload it, including photos and listing details, and that it is accurate and lawful. Private notes are visible only to you; shared feedback is visible to the listing owner and program organizers as the app describes.

5. Rules for everyone

You will not: upload content you have no right to share; post private client, borrower or homeowner financial information; misrepresent a listing or your identity; harass anyone; scrape, copy or resell data from the Service; contact Participants for marketing without the permission the Service records; or try to get around access controls.

6. Sponsors

• A sponsor placement is advertising exposure inside a program, as stated in the Sponsor's signed order. It is not a promise of leads or sales.
• Where an order grants category exclusivity, it is for the category, market and term named in that order, and nothing more. We do not promise association-wide distribution, newsletter inclusion or event speaking unless an order says so.
• Sponsors may contact a Participant only within the permission that Participant gave through the Service, and must honor withdrawals in their own systems, including exported copies.
• Sponsors are responsible for their own creative, claims, licenses and compliance, including real estate settlement and referral-fee rules (for example, RESPA) and marketing-consent laws.
• Placement counts in reports are measurements from the Service, not audited or unique reach.

7. Organizers and programs

Organizers are responsible for program rules, who is invited, approving listings and events, and any agreements with their association or members, including any revenue sharing agreed in writing with us.

8. Fees

Program licenses are quoted per market. Sponsor packages are priced on the Sponsors page and confirmed in a signed order. Both are governed by the Billing, Refunds and Make-goods terms, which form part of these Terms.

9. Availability and changes

We work to keep the Service available but do not promise it will be uninterrupted or error-free. We may change features. If we remove something you have paid for, we will tell you and work out a fair adjustment under the Billing terms.

10. Ending use

You may stop using the Service at any time. We may suspend or end access for breach of these Terms, risk to others, or non-payment, with notice where reasonable. After an account ends you may request an export of Your Content within 30 days; after that we may delete it, except records the law requires us to keep.

11. Disclaimers

The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

12. Limits on liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, deals, commissions or data. Our total liability for any claim is limited to the amount you paid us for the Service in the 12 months before the claim, or $100 if you paid nothing.

13. Your indemnity

You will defend and indemnify us against claims, fines and costs (including reasonable attorney fees) arising from Your Content, your marketing or contact with others, your listings, or your breach of these Terms or of any law.

14. Law and disputes

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Any dispute will be brought only in the state or federal courts located in Pima County, Arizona. Before filing, each party will first try in good faith to resolve the dispute by email for 30 days.

15. General

These Terms, any signed order and the policies linked here are the entire agreement on this subject. If any part is unenforceable, the rest stays in effect. You may not transfer your account without our written consent. We may update these Terms; for material changes we will ask you to accept the new version in the app. Notices to us go to info@listingtrail.com.

Contact

Darkhorse Traders LLC, 7959 N Thornydale Rd #89792, Tucson, AZ 85752, United States. Email info@listingtrail.com. Phone 520-261-9849.